General

Why choose a secondhand road bike?

Opting for a secondhand road bike allows cyclists to access top-tier models at a more affordable price point. These bikes are often well-maintained and can provide excellent value for money, enabling riders to enjoy high-performance cycling without breaking the bank.

What brands do you offer?

We offer a diverse selection of renowned road bike brands known for their quality craftsmanship and innovation. Our inventory may include bikes from brands such as Pinarello, Specialized, Trek, Cannondale, and many others, ensuring a wide range of options to suit various preferences and riding styles.

What condition are the bikes in?

Our secondhand road bikes undergo thorough inspections and servicing by our team of experienced technicians to ensure they meet our quality standards. While they may exhibit minor signs of wear, rest assured that each bike is fully functional and ready to hit the road.

What is part exchange?

Part exchange, also known as trade-in, allows you to exchange your current bike for credit towards the purchase of a new one from our inventory. This can be a convenient option if you're looking to upgrade your ride while minimizing out-of-pocket expenses. Contact us to learn more about our pioneering part exchange program and receive a quote for your trade-in. We allow part exchange in the form of valuable items like cars, watches, or precious metals, whatever it may be, we have you covered.

Do you offer warranties or guarantees?

We stand behind the quality of our bikes and offer a 3-month warranty on certain components to provide peace of mind to our customers. Additionally, we strive to provide accurate descriptions and images of each bike on our website to ensure transparency and customer satisfaction.

Can I test ride a bike before purchasing?

Yes, we encourage customers to schedule test rides to experience the performance and comfort of our bikes firsthand. Please contact us to arrange a test ride appointment. A deposit will be needed before you can test ride the bike.

What if I need assistance with bike sizing or customization?

Our team of cycling experts is here to assist you in finding the perfect bike fit and addressing any customization needs you may have. Whether you require guidance on frame sizing, component selection, or aftermarket upgrades, we are dedicated to helping you achieve your cycling goals.

How do I purchase a bike from your website?

To purchase a secondhand road bike from our website, simply browse our inventory, select the desired bike, and proceed to checkout. We offer secure payment options and can arrange for shipping or local pickup, depending on your location and preferences.

What if I have additional questions or concerns?

If you have any further inquiries or require assistance, please don't hesitate to contact our customer service team. We are here to provide personalized support and ensure your cycling journey with us is enjoyable and hassle-free.

Are you able to ship bikes abroad?

Absolutely! We cater to customers worldwide and can facilitate international shipping for your convenience. Please contact us to discuss shipping options, costs, and any applicable customs regulations for your country.

Does my bike have to be in perfect condition to get a quote?

Not necessarily. While we do consider the condition of your bike when providing a trade-in quote, it doesn't have to be in perfect condition. Our team will assess its overall condition, age, and market value to determine a fair trade-in value. Feel free to reach out to us for a trade-in appraisal and personalized assistance.

Klarna

What is Klarna?

Klarna is a leading payment service provider that offers flexible payment options for online purchases, allowing customers to shop now and pay later in interest-free installments or with deferred payment options.

How can I use Klarna to pay for my purchase?

When checking out on our website, simply select Klarna as your payment method. You'll then be redirected to Klarna's platform to complete the payment process. Follow the prompts to choose your preferred payment plan and complete the transaction securely.

What payment options does Klarna offer?

Klarna provides several payment options, including:

  • Pay Later: Pay for your purchase in full up to 30 days after delivery without any interest or fees.
  • Pay in 4: Split your payment into four equal installments, with the first payment due at the time of purchase and subsequent payments every two weeks.
  • Financing: Spread the cost of your purchase over a longer period with fixed monthly payments and competitive interest rates.

Is there a credit check required to use Klarna?

Klarna may perform a soft credit check to assess your eligibility for their payment options. This check doesn't affect your credit score and is used solely to verify your identity and determine your payment options.

Are there any fees or interest charges with Klarna?

Klarna's Pay Later and Pay in 4 options are interest-free, meaning you won't incur any additional fees or interest charges as long as you make your payments on time. However, Klarna Financing may involve interest charges, depending on the terms of the financing agreement.

Is Klarna available for all purchases on your website?

Yes, Klarna is available as a payment option for eligible purchases on our website. Simply select Klarna at checkout to see if your order qualifies for Klarna's payment plans.

Can I return items purchased with Klarna?

Yes, you can return items purchased with Klarna following our standard return policy. Once the return is processed and approved, Klarna will issue a refund or adjust your payment plan accordingly, depending on the amount paid and the remaining balance.

What if I have questions about my Klarna payments or account?

If you have any questions or concerns regarding your Klarna payments or account, please contact Klarna's customer service directly. They'll be able to assist you with any inquiries related to your payment plan, billing, or account management.

Paypal

What is PayPal?

PayPal is a trusted online payment service that enables users to securely send and receive payments electronically. It allows customers to link their bank accounts, credit cards, or PayPal balance to make purchases online without sharing financial information with merchants.

How can I use PayPal to pay for my purchase?

When checking out on our website, select PayPal as your payment method. You'll be redirected to the PayPal website to log in to your account and complete the payment securely. Follow the prompts to confirm the transaction and finalize your purchase.

What are the benefits of using PayPal?

Using PayPal offers several advantages, including:

  • Security: PayPal uses encryption technology to protect your financial information, reducing the risk of fraud or unauthorized transactions.
  • Convenience: With PayPal, you can make purchases without entering your payment details each time, as your information is securely stored in your PayPal account.
  • Buyer Protection: PayPal offers buyer protection policies that may cover eligible purchases in case of disputes or issues with your order.

Do I need a PayPal account to use PayPal for payment?

While having a PayPal account offers added convenience, you can still use PayPal to pay with a credit or debit card without creating an account. Simply select the "Pay with Debit or Credit Card" option on the PayPal login page and enter your card details to complete the transaction.

Are there any fees for using PayPal?

There are no additional fees for using PayPal to make purchases on our website. However, PayPal may charge transaction fees for certain types of payments or currency conversions. Be sure to review PayPal's fee schedule for more information.

Is PayPal available for all purchases on your website?

Yes, PayPal is available as a payment option for all eligible purchases on our website. Simply select PayPal at checkout to complete your transaction using your PayPal account or a credit/debit card.

Can I use PayPal to pay in my local currency?

Yes, PayPal supports multiple currencies, allowing you to pay in your local currency if it's different from the currency used on our website. PayPal will automatically handle currency conversions at competitive rates, ensuring a seamless checkout experience.

What if I have questions or issues with my PayPal payment?

If you encounter any problems or have questions regarding your PayPal payment, please contact PayPal's customer service for assistance. They'll be able to help you resolve any issues related to your transaction, account, or billing.